The Changing Fortunes of Mobile Device Management
Mobile Device Management is often referred to as MDM. At its simplest; it is the remote administration of mobile devices such as smart phones, tablets and laptops. In practice, this can include tracking their location, accessing and manipulating their content such as installing corporate applications, and monitoring how the devices are being used. A famous recent example of is the tracking of driver’s smart phones by employers to know who was working their assigned route and who is playing golf instead.
How Mobile Device Management Became a Big Deal
The Bring-Your-Own-Device to work culture is the reason why MDM is becoming big business. As mobile devices became commonplace, many businesses were forced to embrace the idea of employees using their smart phones, tablets and laptops to access and send work related messages and data. But that created a new set of problem for businesses, as their information was readily accessible outside of the building.
The original iteration of Mobile Device Management was built for data protection. Imagine one of your accounting staff or managers losing their phone and someone gaining access to your financial information or trade secrets because the device was not passcode protected. Today however, the technology has advanced so that you can monitor the time is spent on work a smart phone versus much time is spent chatting with friends and limit the expenses incurred by the company accordingly.
For businesses, MDM means that it is no longer necessary to develop internal capacity to enhance data security in employees’ smart phones – or even to offload the job to a specialist firm. Instead, the job can be handed over to a Bridgehead I.T as a package deal other services that your business already needs, such as infrastructure management or outsource IT support.